FAQs Archive - Westcoast Nutrition

Q: Can I meet you in person? Do you have virtual appointments?

All of our programs and appointments are now virtual. We meet with clients through video calls which allows us to connect face to face, explain concepts visually using the whiteboard feature, and share resources during the session. Our clients love the extra time they get back in their day without having to organize childcare, taking time off work or fighting rush hour to get to the office. I’m happy to chat through how it works and if virtual is a good fit for you, its important you get the support you need to be successful with food, body and health changes! Apply here and we can discuss what to expect and how other clients have navigated the switch. We can also refer you to a trusted colleague if needed who takes on in-person clients if needed.

Q: Do you direct bill Sunlife, Blue Cross or other benefits plans?

Great question! No, we do not direct bill extended health benefits plans at this time. As a small team, we have chosen not to take on direct billing to keep our admin costs lower. This allows us to keep costs stable while building in all of the perks and supports that get our clients results like chat access with your Dietitian between appointments and monthly meal plans in our one-on-one coaching programs. We are 100% set up to provide the detailed receipts you may need to submit to your extended benefits provider for reimbursement.

What are your hours? Do you have evening or weekend appointments?

Can I meet you in person? Do you have virtual appointments?

Do you direct bill Sunlife, Blue Cross or other benefits plans?

Are you covered by my health insurance or private health benefits plan?